Registering

If you are interested in your child attending either playgroup or pre-school sessions, please call the Playgroup mobile 07749 897 441 and leave a message with your details. We will then contact you to discuss your needs and arrange for you to visit.

If you decide that you would like your child to attend either playgroup or pre-school sessions, you will be given a Registration Pack with forms to complete. We will ask for some essential information in order to meet social services requirements. More importantly though, the information you give will help tremendously in case of emergencies. We ask that the forms be given back to a supervisor prior to your child’s first Playgroup session.

All personal data given will be kept in confidence and used in accordance with the General Data Protection Regulation. A one off fee of £5 will be added to your first bill to cover the administration cost.

Fees

Our fees are calculated per three hour session, so a morning or afternoon counts as one session and a full day counts as two sessions. For our current session fees, please contact us.

For children who are eligible for early years government funding, we are able to offer up to 15 funded hours per week. Children become eligible in the term following their third birthday. We also accept payment from a range of childcare voucher schemes. Please ask if you need more information.

You will receive a bill from us at the beginning of each half term for fees due. We ask that these fees be paid by the end of that term in order for us to cover our basic expenses. We do have a late payment policy in place and this will be included in your registration pack. Full payment will still be required if your child cannot attend Playgroup (for example due to a holiday in term time or illness), as we must honour our commitments to paying rent, wages and insurance.

We are open for 39 weeks of the year, in line with the academic school year. If you use early years funding, please be aware that this only pays for 38 weeks of the year, so you will receive a bill for the last week of the academic year in July.

Should you experience problems in paying the fees on time, please contact our Finance Officer at the earliest opportunity, who will offer guidance. All discussions will be in strict confidence.