Your Questions Answered

The questions below are those most frequently asked by new parents. We hope the answers will be helpful to you but please don’t hesitate to contact us should you have any other queries.

It is important that your child is comfortable. In order to feel free to explore and experiment with all kinds of materials, including messy ones, it is best to send your child dressed in clothes that are easily washed and not too precious! Sweatshirts and t-shirts with the Playgroup logo of ‘Poddle Bear’ are available to buy from us. To keep costs low for you, we sell these at cost price. Please remember to write your child’s name on their clothing, especially if they have a Playgroup top.

We understand that each child is unique and know children tend to learn better when they are happy; a child who is tense or unhappy will not be able to play or learn properly. It is important for parents and supervisors to work together to help the child feel confident and secure within the group. We do take care to gather lots of information when your child joins us, for example asking about close friends and family members, favourite toys and activities, which gives us the opportunity to talk about familiar things and hopefully make your child feel comfortable. Settling in can take longer for some children than for others and you should not feel worried if your child takes a while. Our playworkers are always available to talk to if you have any concerns.

It would help us if children were discouraged from bringing their own toys to Playgroup, unless your child needs a special teddy or comforter to help in the settling in process. When a child brings their own toy to Playgroup it may upset another child if they are not allowed to play with it or your child may not want anyone else to touch it.

If, at any time, you wish your child to change their days or cancel any, please let us know a half term in advance. Failure to do so may incur charges for sessions your child no longer attends. If you take your child out of Playgroup with no notice you may (subject to circumstances) be expected to pay the full half term fees, which should have been given as notice. However, please be aware that we are always happy to talk regarding such matters.

The playworkers are always available and ready to listen to any problem you may have concerning your child. We especially appreciate any information that might affect your child’s well-being or behaviour in Playgroup.

We use the Early Years Foundation Stage framework as a base for planning and observation within the setting. We implement an excellent record keeping system in which observations of your child are made by one of the supervisors or Key Workers; these are made on a daily basis and in the form of snap shots and structured recordings. This record enables them to note achievements made and plan activities accordingly. We have parents evenings and your child’s learning journey is available for you to view. We have adopted a key worker system and you will be notified who is your child’s key worker when they start Playgroup. However all playworkers do work very much as a team, therefore if you wish to discuss any issues regarding your child, you can do so with any of them.

We have a good links with Hutton Cranswick Community Primary School. We make the most of opportunities to visit each other’s settings, for example watching each other’s Nativity plays. In the summer term, the school staff visit the children in the pre-school setting and the children have introductory visits to the school, one of which is accompanied by the Playgroup playworkers. We have transition meetings with the school staff to discuss assessment data and key information. All of this helps to ensure starting school is a natural progression from pre-school.

If you have any concerns or issues that you would like to be addressed, please speak to any of the playworkers in the first instance and they will do all they can to find a solution. If you wish to complain about any aspect of Hutton Cranswick Playgroup, please do so in writing via the Chairperson, Secretary or Treasurer. We would hope to resolve the matter immediately.
However, if you are not satisfied with the outcome of your concern or wish to go directly to Ofsted, please write to: Early Years, Ofsted, Piccadilly Gate, Store Street, Manchester, M1 2WD
Or call: 0300 123 1231